Juffair is a rural neighborhood of Manama, Bahrain. It was initially a different town occupied by Shia Muslims however it has been consumed by the rural development of Manama, and furthermore incorporates huge pieces of land recovered from the ocean. It is presently home to numerous lodgings, eateries, pads, and estates.
The Qalat al-Bahrain, also known as the Bahrain Fort or Portuguese Fort, is an archaeological site located in Al Juffair, Bahrain. Really calm place far from city. You can see the fort with a backdrop of Bahrain city. Great contrast. There is farms on one side and sea on other side. It’s a good walk around the fort with mild breeze. Good place to visit with family and friends. It's got a cozy coffee shop with prayer room also. Good place to visit to hang out, especially sea is nearby. When I go there I remember how people use to live in a places like this, hard life, I hope they will take more care of these places and never destroy it. Very calm and away from city live. Really interesting historical place. Portuguese fort built on the remains of ancient port fortress. Must visit the museum nearby (not big but informative well designed). Ticket to the museum costs 2.2 BD. The fort itself is free for visit. Also there are light sound shows at 6 (English) 7 PM (Arabic version) on Tuesdays, Thursdays and Fridays. Need some maintenance in order to serve better for the public. Car parking is very small nearby road, from there you need to walk a little to reach the fort and the beach is very near walkable from the fort. Be careful not to go if you are "too dressed up" and/or have too big of a camera. They will think you are "working for a fashion company" and not let you enter. Even after you put the camera back in the car, they will still not let you enter, because you might "sneak and take a photo" of a historic, scenic landmark. Very nice to see the ancient Arab fort. It is huge fort made with mud and stones. Very nice design for air circulation by the ancestors. Very good place for monument visitors and nice maintained by government. No entry fees is the highlight.
The Al-Fateh Mosque is one of the largest mosques in the world, encompassing 6,500 square meters and having the capacity to accommodate over 7,000 worshippers at a time. The mosque was built by the late Sheikh Isa ibn Salman Al Khalifa in 1987 and was named after Ahmed Al Fateh. Nice architecture but it can be better. There isn't a lot people praying there during daily prayers. There should be more cold water for visitors. Friday Prayer parking is a big issue. It takes forever to get in and out the place. An additional library would be great idea. Some classes to teach Quran during the week, maybe. Other than that, the mosque is clean. I wish they had better speakers so you can hear the Adan from the outside further than it is now. Nice lighting.
ISO 9001:2015 – Quality Management System:
ISO 9001:2015 – Quality Management System Manual:
Monitoring, Measurement, Analysis and Evaluation
Factocert has planned and implemented the monitoring, measurement, analysis and improvement processes needed to
- Demonstrate conformity of the product to requirement specifications.
- Ensure conformity of the QMS.
- Continually improve the effectiveness of the QMS.
- Determine and implement statistical techniques for Data Analysis.
- Factocert has obtained information about the customer’s perception as to whether the company has met the requirements after delivery.
- The feedback includes parameters on Quality, Delivery, and Service. Information derived from this has been reviewed and discussed in the Management Review Meeting.
- Customer feedback is collected from major customers at a frequency of 1 year. Feedbacks collected are reviewed and action initiated.
- The customer feedback is reviewed on receipt and the index is calculated.
- The Sales department resolves customer Complaints requiring immediate attention.
Reference: Feedback Form.
Analysis and Evaluation
Factocert collects, analyzes and displays data appropriately in order to meet the Quality Objectives and demonstrate the suitability and effectiveness of Quality Management System. Data Analysis is directed towards.
- Enhancing Customer Satisfaction.
- Increasing the Quantum of Service.
- Conformity to Service Requirements.
- Characteristics of Processes and products including opportunities for Preventive action.
All these data would be in the form of visual display like Bar chart, Graph or Pie chart.
Factocert has established methods for conducting internal quality audits at every six months to determine whether the Quality Management System conforms to the planned arrangements to the requirements of the ISO 9001:2008 standard and to the quality management systems established by the organization and is effectively implemented and maintained.
Reference: Procedure for Internal audit
Top management reviews Quality Management System once every 6 Months. This is conducted to ensure the continuing suitability, adequacy and effectiveness of QMS. Opportunities are also identified during these meetings for improvement and need for any changes in the QMS including the Quality Policy, Quality Objectives and customer complaints and feedbacks.
Management Review Input
Review Inputs includes current performance and improvements opportunities related to:
- Results of audits.
- Customer feedback.
- Process performance and product conformance.
- Status of preventive and corrective action.
- Change that could affect the quality management system.
- Follow up action from previous management review.
- Recommendations for improvement.
Agenda is prepared by Management Representative and circulated to all the attendees before Management Review Meeting.
Reference: Agenda of Management Review Meeting.
Management Review Output
Review Output includes, actions related to
- Improvements of the quality management system and its process.
- Improvements of products related to customer requirements.
- Resource needs.
Review outputs are recorded in the minutes of Management Review Meetings and copies circulated to all members.
Reference: Minutes of the Management Review Meeting
Top Management shall determine and select opportunities for improvement and implement necessary actions to meet customer requirements and enhance customer satisfaction.
This shall include, as appropriate:
- Improving processes to prevent nonconformities;
- Improving products and services to meet known and predicted requirements.
- Improving quality management system results.
Non-Conformity and Corrective Actions
Factocert has taken care to ensure that Nonconformance in the service is reduced or eliminated.
Reference: Procedure for Control of Non-Conformance
Factocert has established methods to take action to eliminate the causes of Non - Conformities in order to prevent recurrence. The corrective actions are appropriate to the effects of the Non-Conformities encountered. Effectiveness of the Corrective action initiated is reviewed.